About

FAQ

• What is Hand Stamping?

  Hand-stamping is a process of hammering metal stamps into the surface of a piece of metal, one character or symbol at a time.

  Because each piece is stamped by hand, no two pieces will be perfectly identical. Slight variations in spacing, depth, alignment, and lettering are natural and are part of the handmade character.

  We like to describe it as “uniquely imperfect and made by hand.”

• How to Order?

  1. Choose Your Jewelry and add it to your cart
  Start by selecting the jewelry item you would like to purchase. This may include necklaces, bracelets, rings, keychains, charms, or other available hand-stamped pieces.

  Be sure to review the product description carefully for information about:

  Number of stamping areas available

  Personalization limits

  2. Once you've selected you pieces choose checkout or click the cart icon

  3. Enter Your Personalization Requests in the "Notes For" section located after the total.
  ~~~This is the MOST important step!

  Enter exactly what you would like stamped onto your jewelry.

  Please type your personalization exactly as you want it to appear, including:

  Spelling

  Capitalization

  Numbers

  Punctuation

  Dates

  Special characters

  For example:

  Name: Emily
  Date: 06.15.2026
  Message: Always With You

  Please carefully check your spelling before submitting your order. Because each piece is custom-made, we use the information provided with your order to create your jewelry.

  4. Review Your Order
  Before checking out, please carefully review all of your selections and personalization.

  Make sure:

  Your name or wording is spelled correctly

  Dates and numbers are correct

  Your desired options are selected

  Your size or length is correct

  You have included all necessary customization information

  We strongly recommend taking a moment to review your personalization before placing your order.

  5. Place Your Order
  Once you are satisfied with your selections, complete checkout.

  Your order will then be received and prepared for production.

  6. Now Your Piece Goes Into Production And CANNOT be changed
  Your piece is individually hand-stamped, meaning each letter, number, and symbol is stamped into the metal by hand.

  Because of this handmade process, slight variations in spacing, alignment, depth, and placement are normal and should be expected. These small imperfections are part of what makes hand-stamped jewelry unique and are not considered defects.

• Do you accept orders placed outside of the US?

  Unfortunately at this time we do not. Please check back as we are working towards this.

• How long will it take to receive my order?

  We strive to keep production time to 1-3 business days. Once shipped most orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service.

• Are your products returnable?

  Because our products are custom-made specifically to your order, all sales are final and returns or exchanges are not accepted.

  Once an order has been placed, production may begin immediately, and we are unable to resell custom-made items to another customer. Please carefully review all customization details, measurements, colors, and options before placing your order.

  If your order arrives damaged, defective, or incorrect, please contact us within [2] days of delivery and provide detailed photos so we can review the issue and determine an appropriate resolution.

  By placing an order, you acknowledge and agree to this no-return policy for custom-made products.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.